Frequently asked questions
What kind of videos does TrendyVid make?
We specialize in creating high-quality, custom video content tailored for businesses looking to enhance their online presence. This ranges from professional raw footage for your own editing to fully produced videos complete with advanced editing, narration, motion graphics, and sound design. Our goal is to make your brand stand out and truly connect with your audience.
How do your pricing tiers work?
Our pricing is based on the quantity of videos you need per week and the level of production complexity you choose. We offer different tiers (Basic, Advanced, Professional, Ultimate) to match various budgets and requirements, with significant savings as you increase your weekly video quantity. For detailed pricing on specific quantities, whether it's 1, 2, 5, 10, or even more videos per week, please contact us via phone or email.
What's your refund policy?
We offer a flexible cancel-at-any-time subscription policy. If you choose to cancel your plan, you will receive a refund calculated based on the remaining days left in your current subscription period.
Do you only do weekly videos?
While our packages are structured for weekly video delivery to help you maintain a consistent and impactful online presence, we're flexible! We can discuss customized solutions for different frequencies based on your specific content strategy and needs.
Can I mix and match features from different packages?
Yes, absolutely! We understand every business is unique. A combination of our offered packages and features is also possible. Simply get in touch with us about your specific needs, and we'll give you a free quote based on the estimated effort for your custom solution.
What other services does TrendyVid offer?
Beyond our core video production packages, we offer a comprehensive range of creative and marketing services to help your brand thrive. This includes websites, branding, logo design, intro and outro videos, explainer videos, promotional videos, sales videos, SEO, copywriting, filming, animation, sound design, voice-overs, and many others. If you have a specific need not listed, please don't hesitate to contact us and ask!
Contact us
Have any questions?
Our support
Our dedicated support team is always available and ready to assist you whenever you need us.
Pre-sales questions
We are here to answer all your pre-sales questions and help you find the perfect TrendyVid package.